t111's Privacy Policy

1. Introduction

t111 (referred to herein as "we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. We believe that protecting your personal information is a fundamental responsibility — not just a legal obligation.

This Privacy Policy ("Policy") explains what information is collected from you when you use the t111 platform, the purposes for which that information is used, how it is stored and kept secure, and the circumstances under which it may be shared with third parties. By using t111's website, mobile version, or any other service, you agree to the terms of this Policy.

We ask that you read this Policy carefully. If you have any questions, please contact our support team.

2. Information We Collect

t111 collects information in two ways: what you provide directly and what is collected automatically while you use the platform.

2.1 Information You Provide Directly

• Identity information: Full name, date of birth, national ID number or equivalent identity document.
• Contact information: Mobile number and email address.
• Account information: Username, password (stored in encrypted form), and security questions.
• Financial information: The number linked to your bKash, Nagad, Rocket, or Upay mobile financial service — not direct payment details, only the information needed to verify transactions.
• Support communications: What you share with us via live chat or email.

2.2 Automatically Collected Information

• Device information: Device type, operating system, browser type and version.
• Network information: IP address, internet service provider name.
• Usage information: Which pages you visited, how long you stayed, which games you played, and session duration.
• Transaction history: Records of deposits and withdrawals, amounts and timestamps.
• Cookies and similar technologies: Details are provided in Section 6.

3. Purpose of Data Use

t111 uses your information for the following purposes:

1. Account creation and management: Completing the registration process, verifying logins, and ensuring account security.
2. Identity verification (KYC): Verifying age and identity to ensure responsible gaming and to keep minors off the platform.
3. Processing financial transactions: Correctly processing deposit and withdrawal requests.
4. Customer support: Resolving your complaints, questions, or issues.
5. Platform improvement: Analysing user experience to improve service quality.
6. Fraud prevention: Detecting suspicious activity and maintaining platform security.
7. Responsible gaming: Monitoring unusual playing patterns to identify problematic behaviour at an early stage.
8. Relevant communications: Notifying you about bonus updates, system maintenance, or important policy changes.

We will not use your information for any purpose not stated in this Policy or for which your consent has not been obtained.

4. Data Storage & Security

t111 has adopted industry-standard technical and organisational measures to keep your personal information secure.

4.1 Technical Security Measures

• SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is retained.
• Firewall and intrusion detection: Around-the-clock monitoring at the server level.
• Two-factor authentication: Additional verification for sensitive account actions.

4.2 Retention Period

Your information will be retained for as long as your account remains active. Even after an account is closed, the minimum information required to meet legal obligations and resolve disputes will be kept for a defined period. Once that period expires, data will be securely deleted or anonymised.

5. Sharing Information with Third Parties

t111 does not sell your personal information or share it with third parties for advertising purposes. However, information may be shared in the following limited and specific circumstances:

5.1 Service Provider Partners

Technology providers, payment processors (mobile financial services such as bKash, Nagad, Rocket, and Upay), and game providers that assist in running our operations may receive limited information — solely for the purpose of delivering their respective services. These partners are bound by confidentiality agreements with us.

5.2 Legal Obligations

Where disclosure of information is required under a court order, government directive, or applicable law, we are obligated to comply.

5.3 Fraud & Security

Information may be disclosed to relevant authorities to prevent fraudulent activity, money laundering, or other illegal conduct.

5.4 Business Transfers

In the event of a business acquisition or merger, user information may be transferred. However, the new controlling party will be required to follow this Privacy Policy, and you will be notified in advance of any changes.

6. Cookies & Tracking Technologies

t111 uses cookies and similar technologies to improve platform functionality and personalise your experience.

6.1 Cookies We Use

• Essential cookies: Required to maintain login sessions, store security tokens, and support the platform's core functionality. These cannot be disabled.
• Functional cookies: Used to remember your preferred language, theme settings, and other preferences.
• Analytical cookies: Used to analyse traffic patterns on the platform and identify areas for improvement. Data collected is aggregated and cannot be linked to any individual.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may cause some parts of the platform to not function correctly.

7. Your Rights

As a t111 user, you have certain important rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request that inaccurate or incomplete information be corrected.
• Right to erasure: You may request that your information be deleted in certain circumstances — however, where legal obligations exist, it may not be possible to delete all data.
• Right to object to processing: You may object to your information being used for specific purposes.
• Right to data portability: You may request your information in a structured, readable format.
• Right to withdraw consent: Where data processing relies on your consent, you may withdraw that consent at any time — this will not affect any processing that took place prior to withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

8. Privacy of Minors

t111 strictly provides its services to individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age verification is mandatory at the time of registration.

If we are informed that a minor has created an account, we will immediately close that account and delete the associated information.

If you believe a minor has registered on our platform, please notify us at [email protected].

9. Third-Party Links

Our platform may occasionally contain links to third-party websites, such as game provider references or payment service provider pages. These external sites have their own privacy policies, and t111 is not responsible for their data collection practices.

You are advised to read the privacy policy of any third-party site before visiting it.

10. Policy Changes

t111 reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes, we will send a notification to your registered mobile number or email. Continued use of our services after any changes will be taken as acceptance of the updated Policy.

Previous versions of the Policy are available upon request.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us through the following channels:

Our support team is able to assist in both Bengali and English. To verify data-related requests, we may need you to confirm your account identity.